Warranty & Product Registration Info

PRODUCT REGISTRATION INFORMATION

Herbal Chef Shop

Thank you for purchasing your Herbal Chef product.

Register your product today to access a wide range of benefits including:
Receive quick and easy access to product manuals, replacement parts, tips and more.

Receive the latest information about new products and technologies.
Worry-free online storage of proof of purchase (no need to keep physical copies).

Receive special offers, sales, and contests.
Be contacted in the unlikely event a safety notification is required.
When you register your product you are entered into a monthly

FREE PRIZE DRAWING

So what are you waiting for? Register now!

Product Registration



WARRANTY INFORMATION

Herbal Chef products are built with quality in mind. Every unit is backed by our outstanding Service Program that covers against warrantied damages and defects found to be a result of manufacturer error. 

If your Herbal Chef product doesn’t work, we’ll make it right, guaranteed!

What is Covered?

Defective materials or workmanship. Each product is unique and carries varying warranty coverage, so consult product manual for specific details.

Our products are covered for a period of 1 year from the original date of purchase.  

What is Not Covered?

The Herbal Chef Warranty Service does not cover against normal wear and tear by the user; damages caused by dropping (intentional or accidental), submerging in liquid; improper cleaning or neglect; lost or stolen parts; or any other damage that is not a result of defective materials or workmanship.

Herbal Chef Warranty Service is only eligible to customers with a valid proof of purchase. We are unable to do Warranty Service on already Warranty Serviced items.

What Will Void My Warranty?

Damages caused by use of Herbal Chef products with any unlicensed item or any accessory not approved for usage with Herbal Chef; or damages and defects that result from usage of the product for illegal purposes.

  • The Herbal Chef Warranty Service is NON-TRANSFERABLE

  • Herbal Chef Warranty Claims are available in the United States and Canada ONLY!

  • Herbal Chef does not honor warranty claims from outside these locations.


How Do I File a Warranty Claim?

If you feel that your product qualifies for warranty servicing, please proceed to the Electronic Warranty Claim Form below for your specific unit. Fill out the claim form, list a detailed description of the issue(s) you are experiencing, and upload a copy of your dated proof of purchase or original sales receipt.

 Herbal Chef Warranty Form

We’ll take it from there!